Wire transferring slightly differs from paying via other payment methods. It's a direct account-to-account bank transaction and it's not using any payment system.

Please, note that the funds must be sent in a Euro equivalent using the exchange rate of the current date. You can check it here: https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/index.en.html

In case you sent a payment in a different currency, they will be credited back to your account. It may take up to 2 months to process it.

To receive funds, confirmation from our side is required. The payment must contain a comment with the account identifier. Once it's sent, please, contact your manager or customer service to submit it.

Transferring fees must be paid from your side, otherwise they'll be withheld from the payment amount.

account manager contacts

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